Correction: Report

Physiotherapy Practice

This report provides a summary of the findings of a patient satisfaction survey, which was conducted with questionnaires in the physiotherapy practice of Doctor Sandtner in the week of 2nd to 8th June . While the survey showed reasonable levels of satisfaction with the physiotherapists working there, the patients were not satisfied with the layout of the practice itself.

Physiotherapists In general, patients were positive in their views of the physiotherapists. They were described as friendly, communicative and very professional. In addition, they take plenty of time for each individual patient.

Therapy cabins One issue which emerged from the patient’s responses was the boring layout of the therapy cabins. It was generally felt that the cabins were too small and that the gray plastic walls made the atmosphere unfriendly. Many respondents would like to see some decoration or music. Another reason for dissatisfaction was the lack of privacy – a large number of patients indicated that you could hear the other patients talk in the next cabins. Furthermore, many respondents would like to see some decoration or music.

The waiting room Another important point that came out of the survey was the poor organization of the waiting room. Most frequently the respondents complained about that there were not enough seats for all the patients waiting. Many patients had to stand while they had been waiting for their treatment. In addition to that, the respondents disliked the uncomfortable plastic chairs and the bright blue of the walls. They would wish for some magazines, pictures and plants.

Recommendations It is clear to see that many aspects of this physiotherapy practice need to be improved. An important first step to increase the well-being of the patients would be to paint the walls a more pleasing colour and perhaps hang some pictures. It is also essential to provide more, and more comfortable, chairs in the waiting room. To ensure more privacy in the cabins, soundproof walls would be essential. If all these proposals for change are implemented, a lot will turn for the better.

Correction PC1

The ultimate Styrian food experience

There is nothing more typically Styrian than a real Buschenschank. If you ask me, to get the real Buschenschank feeling, you have to visit one situated in the countryside. The reason why I highly recommend visiting one in the countryside is the special atmosphere you will experience there. In a remote village, people don’t often meet foreigners, they might not even speak English. Therefore, you will have the pleasure of hearing real Styrians talk real Styrian German. Even better than the funny accents is the gorgeous food you can get there. Freshly baked bread, cold meats, several kinds of dessert and many things more. If you are adventurous in your tastes, you are best trying Verhackertes or Saure Zunge. These dishes you can really only get in a Buschenschank. However, you better try to figure out what that is before ordering. In addition to the extraordinary food, you can get all kinds of wine and fresh fruit juices there. The wine and the other alcoholic drinks are the reason why I would go there in autumn. Autumn is Sturm season, delicious sugary drink typical for Styria. You can get it in white or red or even with fruits in it. It’s really something you shouldn’t miss! A kind of alcohol I would steer clear of is Schnaps, a very popular but terribly strong drink you can get in every Buschenschank. Trust me, the people in the Buschenschank will make every foreigner drink Schnaps, but the following day you will think about me and the advice I gave you. So, for all these reasons, I really hope you won’t miss visiting a Buschenschank. 

correction: House Swap Letter

Dear Rachel,

Thanks for the email with all the details I need to know about your house. There are just a few more things I need to ask. First of all, you said that your neighbour would hand me out the keys, but since I assume that there are several houses, which one do you mean? The next thing I’m unclear about is your cat. Should I take care of the cat? If so, please give me some information what I should feed it. Everything else is clear to me, so everything should work fine. Now, let me tell you about my apartment and a few important things about Graz.

First, I want to explain to you how to get to the apartment when you arrive at the main station. In front of the station are a number of bus stops. The right bus for you is the one with the number 58 going to “Mariagrün”. Take this bus two stops until you are at Lendplatz. When you got off, you should immediately notice a small Turkish grocery store with the name “Akdac”. On the other side of the street, just opposite this store, is a beige house, my place. Just ring the bell where my name is written. My roommate will be there to welcome you and give you the keys.

In the apartment, you should not have any problems. The electronic devices and all other things are fairly self-explanatory. I just want to mention that the DVD player is not working and the hot water is used up very quickly.

For grocery shopping, you can find quite cheap supermarkets just a few meters from the apartment at Lendplatz, such as Spar and Billa, for example. To get fresh produce, you should definitely visit the Farmer’s market on Lendplatz. If you want to eat out, I can recommend Bierbaron or Posaune near the university. There you can get cheap but gorgeous food.

Last but not least, I would like to give you a few tips on the sights you should see. Since it is not a very big city, there are not many well-known sights to visit. Perhaps you have heard of the Schlossberg, which is well worth a visit. To get up there, I recommend the Schlossbergbahn. You’ll see why. Around the main square there are some very nice old little streets. If the weather is good, it’s definitely nice to go there for a walk and drink a coffee in one of the many cozy coffee places.

I am sure that you want to explore the nightlife of Graz. Kottulinsky, for example, is always crowded and good fun. If you prefer pubs and bars, you will find them close to the main square. A hot tip is also the culture museum, if you are interested in things like that.

 

I think that is everything. If you still have any questions or need anything, please write me.

 

Nina

correction: The most awesome meal ever

The most awesome meal ever

An excellent meal depends not only on the food itself, but also on the external circumstances. The best circumstances under which I ever had a meal, were on a beach in Portugal one sunny day last summer. After wandering around a long time starving, a friend and I luckily found a small pizza place close to the beach. Hungry as we were, we decided to take a pizza and sit down at the sea. The sound of the sea, the sun and our rumbling stomachs, all that made this pizza the most awesome meal I have ever had. Since then I have tried many other pizzas, but none was as good as the one at that beach.